Policies

Accepted Payment Methods:

- Cash (3% Discount)

- ACH (3% Discount)

- Credit/Debit Card

- Check (3% Discount) *Local Checks Only

Administration and Returned Check Fee

Please note that in the event of a returned check, an additional fee of $25 will be charged as a returned check fee. Furthermore, any customer who has a returned check will no longer have the option to make future payments by check. We apologize for any inconvenience this may cause and appreciate your understanding in this matter.

Thank you for your continued support and cooperation. If you have any questions or concerns regarding these payment policies, please do not hesitate to reach out to our customer service department. 208-881-8202

Abandoned Vehicle, Late Fee, & Storage Policy

1. Purpose

This policy establishes clear procedures for vehicle pickup, late payment, storage, and

abandonment. It ensures fairness to customers and helps maintain adequate space and

safety on our lot.

2. Completion Date

The Completion Date is the date repairs or services are finished, and the vehicle is

ready for pickup. Customers will be notified by phone, text, or email when the vehicle is

complete.

3. Late Charge for Non-Payment

If full payment is not received within 14 days after invoiced, a one-time 5% late

charge will be added to the unpaid balance.

This fee applies only to overdue invoices.
The late charge must be paid in full before the vehicle is released.

4. Storage Charges

Whether or not the invoice has been paid, vehicles left beyond 30 days after the

Completion Date will be subject to a daily storage fee of $20 per day until the vehicle

is removed or towed.

This fee covers space usage, insurance, and liability associated with holding the
vehicle.
Storage charges begin on day 31 and continue until pickup or tow.

5. Towing / Abandonment

If a vehicle remains unclaimed 60 days after the Completion Date, it will be

considered abandoned.

At that time, Fix It Rite Truck & Auto LLC reserves the right to have the vehicle towed at the owner’s expense by Stallings Towing in Rigby, Idaho.
The owner will be responsible for all towing, storage, and administrative costs.
Prior to towing, Fix It Rite will attempt to notify the owner by phone and/or certified mail in accordance with Idaho law.

6. Itemized Billing & Vehicle Release

When the vehicle is released—whether to the owner or after being towed—Fix It Rite

Truck & Auto LLC will provide an itemized statement that includes:

Repair or service charges
Late charge (if applicable)
Number of storage days and total storage cost
Towing and related expenses

All balances must be paid before the vehicle is released.

7. Legal Compliance

This policy follows relevant sections of Idaho Code Title 49, Chapter 18, including §§

49-1807, 49-1807A, and 49-1808, which govern towing, storage, and notice procedures.

Fees are reasonable and customary for the Rigby / Jefferson County area.
Written notice of this policy is provided to all customers prior to service to ensure transparency and compliance.
Fix It Rite Truck & Auto LLC may update this policy to remain in compliance with any changes in Idaho law.

8. Customer Acknowledgment

By authorizing repair or service work at Fix It Rite Truck & Auto LLC, the customer

acknowledges and agrees to the terms outlined in this Abandoned Vehicle, Late Fee &

Storage Policy.

Fix It Rite Truck & Auto LLC

Veteran-Owned & Operated

Phone: (208) 881-8202

4062 East 300 North, Rigby, ID 83442